At Star Material Handling Projects, we are committed to ensuring timely and safe delivery of our industrial machinery and material handling equipment across India. This Shipping Policy outlines our delivery process, timelines, and important guidelines for customers purchasing from ribbonblendermachines.com.

1. Order Processing

• All orders are processed after confirmation of payment and order details.
• Standard processing time is 2–5 business days, depending on product availability and customization requirements.
• For bulk orders or customized machinery, processing time may vary and will be communicated in advance.

2. Shipping & Delivery Time

Delivery timelines depend on the product type and delivery location.

Estimated Delivery Timeline:

• Metro Cities: 5–7 business days
• Other Locations: 7–14 business days
• Remote or rural areas may require additional delivery time.

3. Shipping Charges

Shipping charges are calculated based on:

• Product weight and dimensions
• Delivery location
• Mode of transportation

Final shipping costs will be shared during order confirmation.

4. Delivery Method

• We use reliable logistics partners and transport services to ensure safe and secure delivery.
• Heavy industrial machinery may be delivered through specialized transport carriers.

5. Order Tracking

Once your order is dispatched, tracking details or transport information will be shared via phone or email.

6. Delivery Guidelines

• The customer or authorized representative must be available at the delivery location during delivery.
• Proper unloading arrangements such as crane, forklift, or labor (if required) should be arranged by the customer.
• Customers are advised to inspect the product at the time of delivery for any visible damage.

7. Damaged or Delayed Shipments

• If any product is received damaged, please inform us within 24 hours of delivery with photos or videos as proof.
• While we strive to ensure timely delivery, delays caused by unforeseen circumstances such as weather conditions, transport issues, strikes, or other external factors may occur.

8. Service Availability

• We currently provide shipping services across India.
• For international orders or export inquiries, customers are requested to contact us directly for availability and shipping terms.

9. Contact Us

For any shipping-related queries or support, please contact us:

Company Name: Star Material Handling Projects
Website: ribbonblendermachines.com
Phone: +91-9990150597
Email: sttarprojects@yahoo.com